It’s important to us that you feel confident in your purchase, which is why we offer a full manufacturer’s warranty on all Parcours wheels. This covers any manufacturing or workmanship defects. If you have an issue, simply get in touch and we will arrange shipping back to us where individual parts will be replaced or repaired as required.
This warranty is only valid for the original purchaser and does not include any third parties. Original proof of purchase may be required.
This warranty does not cover :
Furthermore, this warranty will be invalidated if:
Maximum tyre pressures for tubeless or clincher tyres are laid out below. Please also note that maximum tyre pressures must also fall within tyre manufacturer guidelines:
For the hookless rims on the Alta and Alta 650B wheelsets, the maximum tyre pressure is 72.5psi as recommended by the ETRTO for all hookless designs.
Note that when running the Disc wheel tubeless, you must use a valve with a fluted locking nut. This will ensure that any excess air pressure is able to escape.
Please note that carbon brake tracks are designed to be durable and long-lasting. If well-maintained and cared for, you should expect many happy years of use before the rims need replacing. However, brake track wear will be accelerated in wet weather, when all sorts of nasty grit and dirt finds its way between the brake track and brake pad. It’s worth giving the brake pads a good clean after a wet ride. The finish on the brake tracks will change over time – this is perfectly normal and not a cause for concern. Brake track wear may also be accelerated by using third party brake pads as they may use harder compounds.
If the worst happens and you find yourself anything but rubber-side down, we want to help you get back on your bike as quickly as possible. If your wheels are damaged in a crash, we will offer :
Please drop us an email if your wheels have been crash-damaged.